Refund policy

No Returns & No Refunds Policy

Thank you for shopping with Christy Creative! Because every product is made to order just for you, we are unable to accept returns or offer refunds once an order has been placed.

All Sales Are Final Each item is custom-produced at the time of purchase, which means we cannot restock or resell returned items. Please review your order carefully before completing your purchase.

Exceptions We stand behind the quality of our products. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@christycreative.shop with a photo of the issue and your order number. We will make it right with a replacement or store credit.

Order Cancellations Because production begins shortly after your order is placed, cancellations are not guaranteed. Please contact us immediately at [your email address] if you need to cancel, and we will do our best to accommodate your request.

Questions? If you have any concerns about your order, don't hesitate to reach out — we're here to help!